KWENCH Talk: Why Alumni Advocacy is Your Real Net Promoter Score

with Jennifer Woppenkamp (Allium) KWENCH Talk: Beyond the Glass Door: Why Alumni Advocacy is Your Real Net Promoter Score This session explores how a leaving employee is really your culture going to market and how former employees can become powerful storytellers, referrers, and ambassadors. Participants will learn about The Culture Continuum and how it shapes the employee experience from entry to exit and beyond. We will uncover the missing metrics that connect Operations and HR, revealing how employee experience, loyalty, and alumni advocacy can influence organizational success. Learn more about Jennifer and Allium here: alliumworks.com -- KWENCH Talks is a monthly speaker series in Victoria, BC, featuring inspiring stories and big ideas from KWENCH members and the local community. The events are open to the public and explore diverse topics centered on culture, design, and community building. Join by donation // Free for KWENCH members.