Using Great Questions – Master the Art of Communication

The right question, asked at the right moment, can make all the difference to how your learners progress. Great lessons don’t just come from telling — they come from asking. The right question, asked at the right moment, can unlock understanding, reveal gaps, build responsibility, and keep your learner actively engaged in their own progress. In this practical and interactive workshop, written by Kathy Higgins Dip DI. F Inst MTD and Leanne Condliff DVSA ADI (Grade A), you’ll sharpen your questioning skills so every conversation in the car leads to better learning and stronger results. What You’ll Explore • Open vs closed questions — when each type has maximum impact. • HWWWWW framework — a deeper questioning structure that uncovers real understanding. • The GROW model — guiding learners to set goals, explore options, and find solutions. • Solution based questioning — encouraging responsibility and self reflection. • Clean questions — removing assumptions and keeping responses honest and learner led. Who This Workshop Is For • PDIs preparing for Part 3. • ADIs facing a Standards Check. • Trainers, mentors, and instructors wanting clearer, more effective coaching conversations. Why Attend • By the end of this workshop, you will: • Know which types of questions to ask — and when. • Be able to tell whether your learner truly understands. • Build responsibility, reflection, and ownership in your pupils. • Create smoother, more goal focused lessons that flow naturally. Spaces are limited — book your place today and unlock the power of great questioning.