Managing Workplace Investigations with Confidence

A practical workshop for managers and HR professionals Details Tuesday 10 November 9:30-4:00 Lunch and Refreshments Provided In Person, small group, in Ringwood Course Programme Welcome and Introduction Understanding Workplace Investigations • Principles of fair and effective investigations • Roles and responsibilities • Planning and preparing an investigation Gathering and Reviewing Evidence • Witness evidence • Documentary evidence • Maintaining confidentiality and impartiality Conducting Investigation Interviews • Effective questioning techniques • Managing difficult conversations • Note taking and record keeping Assessing Findings and Writing Reports • Evaluating evidence objectively • Reaching findings of fact • Producing clear investigation reports Case Studies and Practical Application • Common workplace scenarios • Learning from real-life examples • Action planning and next steps What will delegates gain from this course? By the end of the workshop, delegates will be able to: • Understand the purpose and principles of effective workplace investigations • Plan and scope an investigation appropriately • Gather and assess evidence fairly and objectively • Conduct effective witness and investigation interviews • Maintain confidentiality and procedural fairness throughout the process • Identify common risks and pitfalls in workplace investigations • Produce clear, evidence-based investigation reports • Apply practical investigation skills with greater confidence in the workplace Meet your trainer Joanne Hatch, Associate Director and HR Consultant, is an experienced HR professional specialising in employee relations, employment law, organisational change and management development. She is passionate about helping managers build confidence in handling people issues and delivers practical, engaging training that combines HR best practice with real-world experience. Who Is This Course For? This practical workshop is designed for anyone responsible for investigating workplace issues or supporting employee relations processes. Whether you are new to conducting investigations or looking to refresh and strengthen your skills, the course provides practical tools and techniques that can be applied immediately in the workplace. This course is particularly suitable for: • Line managers responsible for conducting disciplinary, grievance or capability investigations. • HR professionals who support or lead workplace investigations. • Senior managers involved in employee relations and decision-making processes. • Newly appointed investigators seeking a structured approach to investigations. • Experienced managers who would like to update their knowledge and develop greater confidence in handling challenging cases.