Mastering the 2026 CQC Regulatory Overhaul

This event runs 9:30am-16:30pm and you will receive an Audit guide aligned to the 2026 new Frameworks Prepare your service for the biggest shift in CQC regulation in a decade The Care Quality Commission is transforming its regulatory model throughout 2026 — and every provider will be affected. This intensive, evidence‑led course gives leaders, managers, and compliance professionals the clarity, tools, and confidence needed to stay inspection‑ready as the Single Assessment Framework is replaced. Receive a free Audit guide aligned to the new Assessment Framework when attending the course. This course runs 10:00am-4:30pm and includes the training day, a bank of training resources and materials to take home, plus lunch and refreshments throughout the day. Course Agenda: 📘 1. Introduction to the CQC Who they are. What they do. Why it matters. • Welcome & course overview • The history and evolution of the CQC • Understanding registration: who must register and why 🧭 2. Pre‑Inspection Preparation: Evidencing Compliance Build strong, inspection‑ready evidence. • Overview of the CQC inspection model • The 11 Fundamental Standards • The 5 Key Questions (Safe, Effective, Caring, Responsive, Well‑led) • Mapping the Fundamental Standards to the 5 Key Questions • Creating and using an Evidence Matrix • What good evidence looks like for each Key Question 📑 3. The Single Assessment Framework (SAF) Understanding the current model before the transition. • What the SAF is and why it was introduced • “I” and “We” Statements explained (34 Quality Staements) • How the 5 Key Questions link to regulations & Fundamental Standards • Evidencing compliance through “We” Statements 🔮 4. The Future: Sector‑Specific Assessment Frameworks A new era of structured, sector‑tailored regulation. Each new framework includes: • The 5 Key Questions • Structured Questions (new Key Lines of Enquiry replacing Quality Statements) • Rating Characteristics for Outstanding, Good, Requires Improvement & Inadequate • “I” Statements from the Making It Real framework to keep lived experience central 🔍 5. Conducting Effective Mock Inspections Practice like an inspector. • Understanding SOFI (Short Observational Framework for Inspections) • How to conduct observational audits & reviews • Using CQC inspector methodology and guidance • Identifying gaps and improvement opportunities 🏥 6. On the Day of Inspection Present your service at its best. • First impressions and professional presentation • Showcasing good practice and positive outcomes • Meeting the inspection team • Housekeeping expectations for staff 📊 7. After the Inspection What happens next — and how to respond. • Immediate team debrief • The 48‑hour factual accuracy process • Understanding how ratings are determined • Inspection frequency and influencing factors • Navigating the draft report 🏆 8. Achieving Outstanding Practical strategies to elevate quality. • What Outstanding looks like in practice • Sharing and embedding best practice • Using the CQC website and resources effectively • Building a culture of continuous improvement