wagamama southbank’s new year celebration - soul club exclusive

our annual nye party on london’s southbank is back, and as a soul club member, we want you to have first dibs on tickets! spend the evening with us clinking cocktails, tucking into tasty bowls, dj and experience an exclusive private view of london’s iconic fireworks at midnight. what's included in your ticket? | • get a free* bottle of prosecco for your bench when you book with your soul club email address • welcome drink (prosecco or lager. alcohol free lager available) • 4 course menu, carefully curated for one night only • dj keeping the vibes up on the dancefloor • an exclusive riverside view of the fireworks • a glass of fizz at midnight • our late night bites menu to round things off t+cs apply. free bottle of prosecco when booking with your soul club email address or an eligible substitution. maximum 12 tickets per person. important information | must read before arriving to the event collecting your wristband | once you have completed your ticket purchase, you need to collect your southbank access wristband from our royal festival hall restaurant by 2pm latest on 31 december. if you are unable to collect your wristband from the restaurant by 2pm latest on 31 december, please email [email protected] so we can inform stewards on the gate + provide you with an alternative option. access to the restaurant | guests are strongly advised to arrive no later than 7pm before closure points are put in place by the fireworks event stewards. to arrive at this time, guests should start queuing from at least 6pm. please note, there may be delays but stewards will work hard to ensure you are through access gates in a timely manner. you will need to use your NYE access wristband AND your wagamama eventbrite confirmation to gain access to the southbank - where the restaurant is located - on the day of the event. you cannot only use your eventbrite confirmation to gain entry. every person in your party needs to have a copy of an eventbrite ticket PLUS a NYE access wristband, so please ensure you pass these on to all of your guests access gates | to access the southbank, you need to use the entrance (‘E’), at the junction of Stamford Street and Cornwall Road. from 5pm, we recommend you arrive via Southwark Station, turn left out of the station on to Blackfriars Road then left onto Stamford Street. If you are arriving at Waterloo station after 5pm, you will need to head towards The Cut and turn left at Southwark Station. To reduce disruption to your journey, avoid crossing Westminster, Golden Jubilee, and Waterloo bridges. These areas will also become extremely busy between 7pm – 10pm at the gate designated for restaurant guests, you should show your NYE access wristband AND your wagamama eventbrite booking confirmation. be aware that the restaurant will be closed from 3pm and only re-opened for ticket holders from 7pm, so early access will not be possible and the above steps must be followed. travelling to the southbank | all roads in central london are likely to be closed by the police from 4pm and will not be reopened until the early hours (circa 4am). therefore, guests are advised to make travel arrangements via other methods. for convenience, guests are strongly advised to use public transport. the best tube station is southwark station on the jubilee line. victoria embankment should not be used as there are also pedestrian travel restrictions and blockades in place. it is guests’ responsibility to check the up-to-date travel information on www.visitlondon.com or www.tfl.gov.uk and make appropriate travel arrangements. please note, there are large crowds after the firework display has ended and it will take time to leave the southbank area, consider this for your journey home. southbank centre and its restaurant partners will not accept responsibility for late arrivals and lost tickets, and regret that no refunds for unused tickets will be given. the fireworks | restaurant guests may have access to the southbank outside area to watch the mayor’s fireworks. in certain situations, for example, in the event of adverse weather conditions or other unforeseen circumstances, the fireworks event safety team reserve the right to remove this permission, so please note that there is no guarantee the fireworks will go ahead. please note, this is out of the hands of the wagamama and southbank teams and therefore no refunds will be granted in the case of cancelling the firework display. food + drink | • additional food + drink can be ordered on the night at usual menu price • 4 course menu includes welcome snacks, 1 main, 1 side and 1 dessert per person • last food orders will be at 10pm and last drink orders will be at 12:45am children's tickets | we do not have a ticket specifically available to children or young adults. everyone in attendance, no matter the age will need to hold their own specific ticket. if you have any questions on the above, please email [email protected] and the team will be in touch as soon as possible