Turning Conflict into Connection: Communication & De-escalation

Communication & De-escalation with Peter Thorburn Conflict and challenging conversations are a part of everyday life, whether at home, in the workplace, or when supporting young people. Join leading New Zealand counsellor and educator Peter Thorburn for an engaging and practical session on communication and de-escalation. Drawing on both professional expertise and lived experience, Peter will share evidence-informed strategies for responding to conflict, managing heightened emotions, and de-escalating difficult situations. Participants will gain practical tools to strengthen relationships, improve communication, and support positive outcomes for young people and those around them. Peter is a qualified addiction counsellor and founder of several organisations. Following his own journey through addiction, imprisonment, and recovery, he has become one of New Zealand's most respected educators on de-escalation, alcohol and drug issues, and trauma-informed care. His presentations combine real-world experience with evidence-based insights that inspire understanding, resilience, and lasting change. 📅 Wednesday 16 September 2026 🕢 7:00pm - 10pm 📍 8 Vadam Road, Massey Whether you are a volunteer, youth development worker, mentor, educator, parent, caregiver, or simply interested in learning how to better support young people, this kōrero is for you. Come and learn practical tools to help turn conflict into connection.