EW on Integrating Port Info for Visibility, Ctrl, 3-5 Mar 27, Singapore

Integrate, align and link them under a new framework so that source information/data are kept intact and electronically, .3-5 Mar 27, SPR GPF Executive Workshop on Integrating Port Information for Comprehensive Visibility, Control, Monitoring, Accountability and Results, 3-5 Mar 27, Singapore. Exclusive. Small Group. GPF Executive Workshop on Integrating Port Information for Comprehensive Visibility, Control, Monitoring, Accountability and Results, 3-5 Mar 27, Singapore. Exclusive. Small Group. Dear industry colleagues Executive Workshop Outline The themes of the Executive Workshop are • An Integrated Information Framework for Comprehensive Strategic Growth • Everyone in the organisation pulling in the same direction • Information on call, Managers should not waste time looking for Information In today’s ports and terminals, information is sourced from different applications with own data structures and in most instances have to be recompiled for presentation to management. In this way much important and strategic information is left out and what presented may not fully reflect the status quo or provide a complete picture. The traditional silo method of maintaining information and data gives a fragmented unaligned view of business practices, processes and results across the organisation and does not provide management the best means to strategize their business for revenue growth and profitability. This Executive Workshop will present the current gaps in information management at ports and the need to integrate, align and link them under a new framework so that source information/data are kept intact and electronically reorganized on a common platform across the organisation for managers and leadership to have a more transparent and meaningful view of the state of performance at all levels and areas of organisation in a coordinated manner with aligned indicators, measures, indexing, trending and comparisons understood by all to take action for progress and improvements. Everyone in the organisation will be pulling in the same direction. Information of all dimensions properly defined and organized can be translated into better customer and employee satisfaction leading to higher financial returns and growth for the port. Integrated performance measures can be periodically assessed with set targets and objectives with an iterative strategic approach. On a daily basis, integrated performances can be viewed on real-time basis and immediate corrective actions can be taken to maintain or exceed expectations. The 3-day Executive Workshop will consist of 6 sets of topics outlined below. Sessions will be video driven with interactive participation by attendees. There will be exercises and material handouts. Participants are welcomed to seek drilled down perspectives on any topic outlined. Executive Workshop Outcome At the end of the Executive Workshop, participants will have comprehensive understanding of business processes and information flows in the port and understand and appreciate the information management systems in ports in general and in the ports they manage. Participants will know the benefits of integrating, aligning and linking their information management systems to improve operational efficiency, productivity and revenue growth and the advantages of an integrated over a silo-based information management approach. Participants can harness ideas and recognize lapses in their information management systems from the Executive Workshop and seek to incorporate these into their current information management system. Participants from Maritime Learning Institutions will have a comprehensive view of business processes in ports and terminals for better understanding and appreciation of the courses they are attending. Trainers can seek answers and clarifications on subjects they are covering in their curriculum. Who should attend • Port Authorities • Port Owners • Chief Financial Officers • Port Managers & Executives • Information Technology Officers • Shipping Line Managers • Port Customers • Port Stakeholders • Maritime Learning Institutions – Students, Trainers Topic 1: Review of Current Port Applications • Management and Operation • Finance • Customer Relationship Management • Service Provider Management • Human Resource • Procurement/Vendor Management • Administration • Security • Port Community System – Applications, Bookings, Alerts, Notifications, Feedback etc • Equipment/Workshop Management/Maintenance • Asset Management/Maintenance • Marine (Tugs/Pilots/Navigation) • Communication/Tracking • APIs/Interfacing with External Applications • Management Information Systems/Data Analytics Topic 2: Dimensions in Ports • Leadership – Management & Direction • Planning – Strategy Map • Finance – Revenue Generation, Productivity • Internal Processes – Core Competencies, Customer Management, Operational Strength, Operation Leadership • Customers – Market Share, Customer Acquisition, Profitability, Satisfaction, Retention • Assets – Availability, Deployment, Utilization, Contribution • Equipment – Availability, Deployment, Utilization, Contribution • Resources – Availability, Deployment, Utilization, Contribution • Personnel – Availability, Deployment, Utilization, Contribution • Service Providers – Availability, Alerts & Mobilization, Deployment, Net Contribution • Learning & Innovation – Skills Development, Training, Motivation, Soft Infrastructure • Corporate Standing – Internal Image, External Image • Results – Financial, Market, Internal Processes, Learning & Innovation Topic 3: Performances Areas for Monitoring, Tracking, Benchmarking • Business Performance and Competition • Vessel Performance, Individual & Groups • Asset/Resource Performance • Personnel Performance • Service Provider Performance • Customer Performance • Technology Performance • CSR Performance Topic 4: Key Features of Integration • Alignment and Linkage • Cause and Effect Relationship • Value Propositions, Objectives, Measures, Targets, Initiatives • Cascading Mission and Vision Statements • Real-time Monitoring • Integrated Dashboard View for Performance and Conformance • Lead vs Lag Measures • Coordinated Deployment • All levels and across enterprise • Primary, Secondary, Tertiary Customer Relationships • Aligned Financial Objectives and Metrics • Individual and Group Indexing and Trending Topic 5: Integration by Redefining • Data Structures All Applications • Measures & Indicators • Performance Measures/Indicators • KPAs/KPIs • Operational Data Analytics • Financial Data Analytics • Quality Measures • Data/Databases Schema • Role of new port technologies like Digitization, Predictive Technologies, Sensitivity Analysis, Machine Learning, Block Chain, IoT, Automaton, Images/Voice Processing, Sensors, GPS Tracking, Drones Topic 6: Integrated Information Framework Model • Strategy Map • Value Propositions – Value Capture/Delivery • Value Chains • Benchmarking • Measures, Targets, Initiatives • Trending • Performance Indexing - Financial, Revenue, Market, Core Competence, Customer, Learning, Innovation, Ops Excellence, Corporate, Capital, Process, Service, HR • Conformance Indexing - EVA, Competition, Mkt Share, ROCE, Customer, HR, Yield, OSHA About the Workshop Directors (subject to final confirmation) Thomas Ng Thomas Ng has over 32 years of consulting experience in the ports and shipping industry. Thomas is known for developing innovative solutions for players within the ports & shipping industry, — in areas of investments advisory, port strategy, development, marketing, planning & redesign, customer services and port operations; and delivering superior results. He is the Executive Chairman of The Global Ports Forum (GPF) since 2008.