Emotional Intelligence Mastery: 1 Day | Brisbane

Strengthen self-awareness, empathy, and emotional management to communicate better, resolve conflicts, and lead with impact. Bring your team and save: 1. Groups of three or more receive a 10% discount 2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount. About This Event Duration: 1 Day Course Delivery: Classroom / In-House Language: English Credits: 8 Certificate: Course Completion Certificate Refreshments: Lunch, Snacks and beverages will be provided during the session Course Overview: Lead with confidence. Communicate with clarity. Build the emotional intelligence skills needed to manage workplace pressure, understand different perspectives, and develop stronger professional relationships. Learning Objectives • By the end of the programme, you will be better equipped to: • Recognise your emotions, triggers, patterns, and behavioural responses. • Stay composed and manage pressure during difficult situations. • Strengthen relationships through empathy and social awareness. • Communicate more effectively in challenging workplace conversations. • Handle feedback and difficult discussions with greater confidence. • Make balanced decisions by understanding emotional influences. Targeted Audience This programme is ideal for: • Managers and Department Heads • Team Leaders and Supervisors • HR and People Professionals • Project Managers • Emerging Leaders • Aspiring Managers • Business Professionals • Customer-Facing Professionals • Professionals working with diverse teams • Anyone seeking stronger communication and relationship skills What If You Could Navigate Difficult Conversations More Effectively? How do you respond when workplace pressure increases, emotions run high, or others have a completely different perspective? Emotional Intelligence provides practical tools to help you pause, understand what is happening, and respond thoughtfully instead of reacting emotionally. This highly practical 1-Day programme develops self-awareness, emotional regulation, empathy, resilience, communication, relationship management, and leadership influence. Through realistic workplace situations, participants learn how to turn emotional awareness into stronger everyday decisions and interactions. Why Choose This Training? Practical — Beyond Theory Apply emotional intelligence concepts through realistic workplace situations. People-Focused Build skills that strengthen interactions with colleagues, teams, managers, and clients. Immediately Applicable Take away techniques you can put into practice from the next working day. Leadership-Relevant Develop the emotional capabilities that support effective leadership and influence. Built for Modern Workplaces Explore emotional intelligence across diverse, multicultural, virtual, and hybrid environments. ©2026 MG Aussie Events. This content is protected by copyright law. Copy or Reproduction without permission is prohibited. In-House Team Training Your People. Your Challenges. Your EI Programme. Why send employees away for generic training when the learning can be built around your workplace? Our in-house Emotional Intelligence programme can be tailored around your organisation's: Leadership challenges | Team dynamics | Communication needs | Workplace scenarios | Development objectives We can incorporate relevant case studies, practical exercises, role plays, and workplace situations to create a more engaging learning experience. 📧 Contact us today to schedule a customized in-house, face-to-face session: [email protected]