Designing an AI Operating Model

Most businesses are experimenting with AI. Few have a system for it. In this session, Aamir Qutub walks through how to design an AI operating model using a design thinking approach, starting with the people and problems, not the technology. Drawing from his experience building and deploying AI agents across four countries, Aamir shares the frameworks behind Enterprise Monkey's own AI stack, including the EM Gen AI Canvas and the Future Organisation blueprint. He'll cover how to map where AI fits in your business, how to move from isolated tools to an integrated operating model, and how to prototype and test AI workflows before committing to them. Practical, real-world, and built for business owners who want a clear path forward, not more buzzwords.