Claude Lab: Analysis, Writing and Long-Form Artifacts

This is a focused half-day lab customised for Perth small businesses. If you are actively looking for AI training, the real question is not whether AI is important. The question is how you can use it safely, effectively and responsibly in your everyday work. This WA AI Hub course is designed for small business owners and professionals who want to apply Claude to practical workplace tasks. It focuses on mapping everyday workflows, creating source-grounded drafts, refining prompts, building reusable instructions and testing outputs for missing information, conflicting facts and unsupported commitments. Participants learn through demonstrations, guided practice and independent workflow activities using safe practice scenarios rather than sensitive real-world data. You will leave with a practical Claude workflow, reusable instructions and a clear checklist for reviewing outputs and establishing appropriate human oversight. You should attend if you want hands-on AI training that helps you turn everyday tasks into more efficient workflows while maintaining accuracy, safety and responsible human control. Session Agenda (9:00 AM – 12:00 PM) • 0:00–0:20: Essential Claude orientation and safe-use boundaries for small business • 0:20–0:45: Select and map a suitable task (workflow canvas) • 0:45–1:20: Demonstration then guided practice (first source-grounded draft) • 1:20–1:30: Break • 1:30–2:05: Build reusable instructions and improve the output • 2:05–2:40: Test missing information, conflicting facts and unsupported commitments • 2:40–3:15: Independent role-based workflow with facilitator help • 3:15–3:35: Peer check, facilitator review and operating boundaries Who Should Attend: Small business owners, entrepreneurs and professionals who want to use Claude to improve everyday workflows, create and refine content, automate repetitive tasks and produce more reliable outputs with appropriate human oversight. Refund, Cancellation and Transfer Policy 1) Your legal rights: Our services come with guarantees under the Australian Consumer Law that cannot be excluded. Nothing in this policy limits them. This policy applies to tickets for this event only. 2) If we cancel or materially change the event: If we cancel this event, or change its date, content, format or delivery mode so materially that it no longer meets your reasonable needs, you can choose either: (a) a full refund of the total you paid, including Eventbrite fees, to your original payment method; or (b) a transfer to a later event of your choice. We do not deduct any fee from these refunds. Minor changes, such as a substitute presenter, a running-order change, or a different room at the same venue, do not entitle you to a refund under this clause. If you think a change is material, email bit.ly/wahub-ai and we will decide within 5 business days. We will give reasons if we decline, and your legal rights are unaffected. 3) If you cannot attend: Tickets are non-refundable for change of mind. If you tell us at least 14 days before the event, you may move your ticket once to another session, subject to availability. It has no cash value. 4) Transferring your ticket to another person: You may transfer your ticket to another person up to 7 days before the event, by emailing bit.ly/wahub-ai with the new attendee’s name and email, or via Eventbrite’s transfer tool where enabled. Tickets must not be resold for more than you paid. We set this cut-off because we confirm final attendee numbers with the venue and caterer, and prepare name badges and course materials, 7 days before each event. 5) No-show or leaving early: No refund or credit is available if you do not attend or leave part-way through, except as required by law. 6) Refund requests: Email bit.ly/wahub-ai with your name, order number and the clause you rely on. We acknowledge requests within 5 business days and decide them within 10 business days. Approved refunds go to the original payment method and normally appear within 5 to 10 business days. 7) Conduct: We may refuse entry or remove an attendee who endangers others or seriously disrupts the event. No refund is due for that. This does not limit your legal rights. 8) Tickets sold through Eventbrite: Eventbrite processes tickets. Its refund tools and terms apply in addition to this policy, and we will honour the rights set out here. For advisory, training or consulting under a separate written agreement, that agreement’s terms apply together with clauses 1 and 2. (Free events: use the same text, but remove “including Eventbrite fees” from clause 2, and remove the session-transfer sentence from clause 3 if tickets cannot be moved) #SmallBusiness #CustomerExperience #Claude #GoogleReviews #HumanizedAI #CXInsight #BusinessGrowth #DigitalTools #CommunityEmpowerment