Working Group | Building a Culture of Quality

This working group will focus on: Your influence as a Quality Leader extends far beyond compliance. It shapes culture, drives continuous improvement and creates the systems that deliver better outcomes for customers, employees and the business. Join a select group of Quality Managers and Leaders for an interactive working group hosted by Zip. Through facilitated peer discussions, you'll gain practical insights from fellow manufacturing leaders, hear about Zip's quality journey and take part in an exclusive site tour. Together, we'll explore: • Building a Culture of Quality – Creating ownership and accountability so quality becomes everyone's responsibility, not just the quality team's. • Driving Quality Improvement – Reducing customer complaints, strengthening CAPA and embedding effective root cause analysis to deliver sustainable improvements. Leave with practical ideas, valuable peer connections and proven approaches you can take back to strengthen quality performance across your organisation. About the guest presenter:  Agenda: • 8:15am | Arrival and registration • 8:30am | Welcome and introductions • 8:45am | Building a Quality Culture peer disucssion • 9:15am | Zip Water presentation • 10:30am | Light morning tea • 10:50am | Driving Quality Improvement peer discussion • 11:20am | Site tour • 11:50am | Event wrap up and next steps • 12:00pm | Depart Please bring your PPE: • Safety footwear • Hi vis vest or clothing • Safety glasses Who should attend? This working group is designed for people responsible for influencing quality performance across their organisation, including: • Quality Managers and Quality Leaders • Heads of Quality, QA and Compliance Parking: Street parking only in surrounding streets. Pease ensure enough time to get a parking and sign into site. When do I need to register by? Registrations close 5 days before the event. Registrations are based on a "first come, first served" basis. There are no allocated seats with membership Who can I contact for further information? Please note that we may take photos/videos at IPA events for use in marketing or social media. If you wish to be exempted from these, please contact the event organiser.