RARE27London

Romance Author & Reader Events presents our 21st event, RARE27London. Come meet your favorite authors and meet up with your book besties. RARE27LONDON FAQS - Everything You Need to Know Link to document: https://docs.google.com/document/d/12f5QWaz33sIXEFpTaAfvT9QysDmw3gO0fZSoBlubmBw/edit?usp=sharing WHEN/WHERE IS RARE27 LONDON? • Date: Saturday 17th July 2027 • Venue: Olympia London • Address: Hammersmith Rd, London W14 8UX, United Kingdom • How to get there: https://www.olympia.co.uk/getting-here ATTENDEE ITINERARY: Saturday 17th July 2027 • 10:00am - 6:00pm Early Entry • 12:00pm - 6:00pm General Admission *At this time we are not planning a Meet & Greet * HOW DOES OUR SIGNING DIFFER FROM A BOOK FAIR OR A CON? At RARE we focus on the attendee/author relationship. Each attendee will have the opportunity to find new-to-you authors and meet as many signing authors as possible. Depending on ticket type purchased, you'll have 8 or 6 hours to be in the signing room to get your books/items signed, chat and take pictures with authors. There is no additional ticket or fee to meet or have your pictures taken with authors on event day. Bring books from home or purchase books from authors or our on site bookseller. Some authors will have pre order forms so that you can order directly from them. Since most authors will be traveling they may not have many extras to sell on the day. If you don't have physical books to be signed feel free to bring other items, all authors are happy to sign them for you. IS THE VENUE DISABILITY FRIENDLY? The event space is located across two floors but has step free access between both levels. There are ramps and lifts at all main entrances to Olympia as well as passenger lifts to provide access to upper levels. For more details please see the Olympia website. WHEN WILL TICKETS GO ON SALE? Tickets go on sale: 1st August at 5:00pm BST (UK time) o Tickets will be sold via Eventbrite and be charged in USD $ - conversion and Paypal fees will apply. o A link to the Eventbrite page will be posted in the Facebook Attendee Group or you can search the event on Eventbrite. (Romance Author & Reader Events RARE) o Payments will be processed via PayPal, an account is not required to check out, just select Guest Checkout. WHAT ARE THE DIFFERENT TICKET TYPES AND HOW MUCH DO THEY COST?: **All tickets are priced in £ but charged in $USD** • Early Entry £130 + paypal fees • General Admission £85 + paypal fees • Each transaction is limited to 2 Early Entry tickets and 4 General Admission tickets ** Early Entry tickets allow attendees to access the signing room 2 hours earlier than General Admission. Except for this, the tickets are the same ** *All sales are final – NO REFUNDS. If you are no longer able to attend the event you may sell your ticket on the Buy/Sell thread which will be in the Facebook Attendee Group for face value only. IS THE VENUE DISABILITY FRIENDLY? The event space is located across two floors but has step free access between both levels. There are ramps and lifts at all main entrances to Olympia as well as passenger lifts to provide access to upper levels. For more details please see the Olympia website. CARER TICKETS: If you require a carer to assist you to the event, carer tickets are available free of charge upon presentation of a valid disability card or other document which shows that you require a companion or carer. Please note that it should either have your photo on it or your name which matches the name on your ticket. Disability cards may vary slightly depending on your country of origin, but examples may include: o Access/Nimbus Card with a +1 Symbol (need for an essential companion) o A Companion Card o Other country specific documentation Please note: A free Carer ticket means the Carer WILL NOT participate in the signing – they will be there for support only and will receive a different wristband to attendees with tickets. If your carer is a book lover and would like to participate in the signing, then they will be required to purchase a full priced ticket. Each attendee who submits the proper information for disability and or carer will still be required to wait in queues. Feel free to wait to the side of the queue as it is easier to navigate and there will be less of a crowd, in addition your carer can wait for you until it is your turn as well. Once you go to the side let the person in front and back of you in the queue know you are in the queue but waiting to the side. Feel free to also let the Line Ambassador/Assistant know as well. Once you approach the signing room entrances there will be an area at the front of the queue with extra chairs for Early Entry and for General Admission. Feel free to wait have and have a seat. A RARE team member will open the door for the this queue approximately 15 minutes early to avoid having the large queue rush in behind you. **In order to receive a carer ticket please email your supporting documentation to [email protected] along with the carer’s name after you have purchased your signing ticket.** Carer tickets are different to disability accommodations. WHAT IS INCLUDED WITH EACH TICKET? ALL signing tickets include entrance, pictures and autographs with authors. There are no extra costs for pictures or autographs from authors (this is NOT a con). The only difference between EE and GA is that Early Entry tickets enter 2 hours earlier. Carer/Companion Tickets – Entry with a ticketed attendee only for the purpose of support/aid (upon presentation of valid proof of need). A different wristband is provided and the carer will not participate in the signing. TICKET REQUIREMENTS AND AGE RESTRICTIONS • Anyone entering the Exhibition halls must be ticketed. All spouses, caregivers, friends, parents, and children 16 and over must be ticketed. • Attendees between 16 and 18 must be accompanied with an attendee 18 years of age or older *no children under 16* • Please do not bring babies/young children as they will not be permitted to enter. There will be a very large crowd and explicit book covers and banners in the room. DO I NEED TO ENTER PERSONAL INFORMATION? Yes. The ticket holder's name, email address, age and country should be on each ticket. Prior to paying for your tickets you will be prompted to enter this information – Please do not leave it blank as it may result in issues with your tickets being generated via Eventbrite. ARE THERE ID REQUIREMENTS TO ENTER THE VENUE? RARE is now able to scan tickets for entry, so paper or electronic tickets are both accepted. No ID is required unless you lose your ticket and or do not have access to it electronically. You are required to input your name and details into Eventbrite to access your ticket. That way if you are unable to access your ticket for any reason we are able to look up your ticket details to match your I.D. Photo I.D may be required for those who look under 16 or do not have a paper ticket or a way to electronically check in, and said identification must match the name on the ticket. ARE THE TICKETS TRANSFERABLE? No refunds are offered on tickets, but they are transferable. Should you sell any tickets it will be your responsibility to transfer the ticket to the new owner by updating the name, age, country and email address for each attendee. CAN I UPDATE THE TICKET INFORMATION? Yes, the person who originally purchased the tickets can amend ticket details by logging into your Eventbrite account and updating the information there.