Lunch and Learn: Conflict Management

Learn to identify common causes of conflict, apply practical resolution approaches ,and learnto navigate difficult conversations. This instructor-led course equips employees to recognize, manage, and resolve workplace conflict so differences become productive, respectful dialogue rather than lasting disputes. Through self-assessment and practical strategies, participants learn to: • Identify the common causes and types of workplace conflict. • Apply nine practical approaches to managing differences. • Avoid resolution pitfalls and navigate difficult conversations. • Resolve and prevent conflict to build a healthier workplace.. Lunch will be provided for all registered attendees; doors will open at 9:15 for for pre-event networking.