Critical Thinking & Decision-Making | San Jose, CA | Nov 18th, 2026

Explore problem analysis, evidence evaluation, risk assessment and informed decision-making in complex workplace situations. STRIVE WISDOM | EVENT LEARNING BRIEF Critical Thinking and Decision-Making in Complex Work Environments San Jose, California, USA 01 | The Session At A Glance Location - San Jose, California, USA Duration - 1 Full Day – 8 Hours Delivery - Instructor-led classroom training Format - In-person classroom training / Virtual Session Language - English Credits - 8 PDUs / Training Hours Certification - Course Completion Certificate Refreshments - Enjoy Complimentary Refreshments (Beverages, Lunch, and Snacks are included) 02 | Why This Session? Workplace decisions often involve incomplete information, competing priorities and uncertain outcomes. Critical thinking helps professionals assess information, examine problems and choose appropriate responses based on evidence and context. • Analyse Problems: Identify root causes, contributing factors and workplace challenges. • Evaluate Evidence: Distinguish facts from assumptions and recognise information gaps. • Compare Alternatives: Assess options, risks, constraints and potential consequences. • Make Informed Decisions: Apply structured reasoning to workplace situations and communicate decisions clearly. 03 | What You Can Take Into Your Work • Apply structured critical-thinking methods to workplace problems. • Identify assumptions, biases and information gaps. • Evaluate evidence and distinguish facts from unsupported conclusions. • Analyse complex situations by identifying contributing factors. • Compare alternatives using decision criteria, risks and constraints. • Recognise uncertainty and consider potential consequences. • Develop practical approaches to prioritising problems and selecting responses. • Communicate decision rationale clearly to colleagues and stakeholders. • Review outcomes and identify lessons for future decisions. 04 | Is This Session For You? Managers and Department Heads: Evaluate operational challenges, compare alternatives and explain decisions to teams. Team Leaders and Supervisors: Address workplace problems and respond to changing priorities. Project and Programme Managers: Assess project risks, dependencies, constraints and competing demands. Operations and Business Professionals: Examine process issues, resource allocation and operational decisions. Business Analysts and Strategy Professionals: Evaluate evidence, question assumptions and support recommendations with clear reasoning. Consultants and Professional Advisers: Assess client situations, compare options and communicate decision rationale. Entrepreneurs and Business Owners: Consider uncertainty, resources, priorities and risks when making business decisions. 05 | The Strive Wisdom Approach Practical: Focuses on workplace problems, evidence evaluation and decision criteria. Human-Centred: Considers different perspectives, stakeholder needs and professional communication. Responsible: Emphasises evidence-based reasoning, uncertainty and potential consequences. Workflow-Oriented: Connects critical thinking with everyday tasks, project planning and operational decisions. Applied: Uses learning activities to examine problems, compare options and reflect on decisions. 06 | From Individual Learning To Team Practice Teams can improve decision-making by agreeing on the problem, reviewing available evidence, identifying assumptions and comparing alternatives against clear criteria. Useful team practices include: • Separating facts from assumptions and opinions. • Considering different stakeholder perspectives. • Evaluating risks, constraints and possible consequences. • Recording decision rationale and outstanding uncertainties. • Reviewing outcomes and applying lessons to future decisions. Managers can support these practices by encouraging constructive questions, sharing relevant information and allowing time for informed discussion. In-House Session Want to train your entire team? Strive Wisdom can discuss an in-house session aligned with your organisation's professional responsibilities, workflows and decision-making requirements. The content can be considered in the context of relevant workplace challenges, team processes and organisational objectives.