Session 12: HR and WH&S Business Owner / Leadership Training

Reasonable Doubt: Responding to False or Exaggerated WorkCover Queensland Claims Reasonable Doubt: Responding to False or Exaggerated WorkCover Queensland Claims An interactive, practical workshop designed to help business owners, managers and supervisors better understand the WorkCover Queensland claims process and confidently respond when concerns arise about the validity or accuracy of a workplace injury claim. WorkCover claims can have a significant impact on businesses, particularly when employers believe a claim may be inaccurate, exaggerated or lacking sufficient evidence. Many employers are unsure of their role in the process, what information can be provided, or how to appropriately raise concerns while remaining compliant with their legal obligations. This workshop provides practical guidance on understanding the WorkCover process, participating effectively in claims management and responding professionally when concerns arise. Whether you've managed WorkCover claims before or simply want to better understand your rights and responsibilities as an employer, this session will provide practical tools and straightforward guidance to help you navigate the process with confidence. ABOUT THE WORKSHOP • Practical and interactive: Focus on real-world WorkCover scenarios faced by employers • Learn a structured approach: Understand the employer's role throughout the claims process • Improve confidence: Learn what information may be relevant when responding to a claim • Reduce organisational risk: Understand how to participate appropriately and professionally • Immediate application: Walk away with practical knowledge and strategies you can use within your business straight away WHAT YOU'LL LEARN During this 2-hour workshop, participants will explore: • Understanding the WorkCover Queensland claims process • The role and responsibilities of employers during a claim • What evidence and information may be relevant to a claim assessment • Responding to requests for information from WorkCover Queensland • Raising concerns when an employer believes information may be inaccurate or incomplete • Supporting procedural fairness throughout the process • Managing workplace impacts during active claims • Reducing risk through effective documentation and workplace practices WHO SHOULD ATTEND This workshop is ideal for: • Business Owners • Directors • Managers • Supervisors • Team Leaders • WHS Representatives • Anyone responsible for managing workplace injuries, claims or employee relations matters WHAT'S INCLUDED • Two-hour facilitated workshop • Practical WorkCover examples and case studies • Interactive discussion and learning activities • Opportunity to ask questions and discuss workplace challenges • Resource materials and practical takeaways ABOUT ACTIVE HR Active HR supports businesses across Queensland with practical HR, workplace relations, leadership and WHS solutions. Our workshops are designed to provide straightforward, commercially focused advice that helps employers build stronger workplaces while effectively managing risk. REGISTER NOW Places are limited to ensure an engaging and interactive learning experience. Secure your place today and learn how to better understand the WorkCover Queensland process, respond appropriately to workplace injury claims and confidently navigate challenging situations while protecting your business interests.