Understanding and Managing Behaviour that Challenges - 20 November 2026

Understanding and Managing Behaviour that Challenges - 20 November 2026 Please note: Your pre-booking won't be accepted until you provide all your details. We need all your information, to be able to ensure we have a space for you. Understanding and Managing Behaviour that Challenges Date - 20/11/2026 Time - 1pm - 4pm Location - Portlethen Academy Bruntland Rd, Portlethen, Aberdeen AB12 4QL What to bring - Pen and paper & Any refreshments you need This introductory workshop will explore possible causes which could explain why people behave as they do, helping you to develop your understanding and deal with these situations in an appropriate way within your youth work setting. You will look at the impact and possible justification for these behaviours, considering what the root cause could be. The session will also introduce participants to a variety of skills that will assist them to manage behaviour that is challenging in a youth work setting with young people in a way that avoids the use of aggression and introduces the participants to consider the use of effective de-escalation techniques and pro-active strategies to support positive behaviour. Behaviour may present on a spectrum from cooperation, non-cooperation to conflict – let us work together to help you navigate these difficult situations. Youth worker training is in high demand – please help us support youth workers to access the training and development they deserve with these simple steps: • Tell us if you cannot attend more than 24hrs in advance. This allows us to free up the space for another youth worker (many sessions are oversubscribed) and means you will avoid being charged the £25 fee for late-notice cancellation or non-attendance. • Check you can join with camera and microphone. Our online training is engaging, interactive and discussion-based – not a webinar format. Our members regularly tell us this is better learning and we are confident you will gain more. • Eventbrite sends you all your information by email. You will receive your ticket at booking and be sent a reminder – with any login details if online – approximately 24hrs in advance. If there are materials and handouts, your facilitator will send these too. Thank you for using our training and helping us to continue supporting the needs of our members and community-based youth work. CANCELLATION POLICY: Members: A £25 non-attendance fee will be applied where cancellation has not been received in advance of the event(24 hours before the event). Please note: if you have been charged a fee to attend this training, training fees are non-refundable, where a cancellation has not been received in advance of the event starting. You/your group will then receive an invoice. Non-members: A £25 non-attendance fee will be applied where cancellation has not been received in advance of the event(24 hours before the event). Please note: If you have been charged a fee to attend this training as a non-member groups/organisation, training fees will be non-refundable, where a cancellation has not been received in advance of the event starting. You/your group will then receive an invoice.