Listening to understand: A guide to active listening

A therapist informed workshop to help strengthen your listening skills, build deeper connections, and respond with empathy, not sympathy. Listening to Understand: A Guide to Active Listening Duration 2 hours Learning Objectives By the end of this programme, participants will be able to: • Understand what active listening is and how it can build trust, support, and meaningful connections. • Identify common barriers to active listening in their personal and professional lives. • Apply the key principles of effective listening. • Use practical techniques to help a friend, colleague, or family member open up appropriately and feel genuinely heard. Who Is This Course For? We all want to feel heard and understood, especially during challenging times. This course is designed by our therapist for anyone who wants to strengthen their listening skills, build deeper connections, and respond with empathy rather than sympathy. What's Included? Participants will receive: • Course handouts and learning materials. • Signposting to additional sources of help and support. • A Certificate of Attendance. Related Course Caring Without Crashing: Recognising and Preventing Compassion Fatigue and Burnout Learn how to support others while maintaining your own wellbeing. This course explores the signs of compassion fatigue and burnout, along with practical strategies for setting healthy boundaries, building resilience, and sustaining long-term emotional wellbeing.